Reference

Terms Conditions at pkr77

When you open an account with us, you're agreeing to a set of straightforward rules that keep your money safe and your gameplay fair.

Account verification requiredJazzCash, Easypaisa, Raast depositsFair play guarantee24/7 support access
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pkr77 Terms Conditions at pkr77
GET HELP

Reach Our Support Team

If you have questions about these terms or need to dispute something on your account, we're here to help.

Live Chat Open the chat window in your account lobby anytime. Our team responds during support hours and can answer questions about account rules, deposits, withdrawals and payment disputes.
Email Support Send us a detailed message about any account or payment issue. Include your username and the transaction date if you're reporting a problem. We'll get back to you within one business day.
Account Messages Log into your account and check your messages section. We'll send you important policy updates, payment confirmations and answers to requests you've made through the platform.
DATA AND SECURITY

How We Protect Your Information

Your account details, transaction history and payment information are encrypted and stored securely.

Account Data

Your username, phone number, wallet address and transaction history are kept on our servers and encrypted.

Payment Security

Deposits and withdrawals through JazzCash, Easypaisa and Raast are verified before they complete.

Cookies and Tracking

We use cookies to remember your login, keep you secure, and understand how you use the platform.

Device Access

Your account can be accessed from any phone or browser where you log in with your username and password.

Transaction Records

Every deposit, withdrawal, and gameplay session is logged with a timestamp.

Data Requests

You can ask us anytime to show you what personal data we hold about you.

Frequently Asked About Our Terms

Below are the questions we hear most often about account rules, payments and policy. If you don't see your question here, head to support and ask.

When you request account closure, we'll process any remaining balance as a withdrawal to your registered payment method. After closure, you won't be able to log in or make new deposits. We keep your transaction history for two years in case of disputes or chargebacks. Reopening is possible but requires fresh verification.

Yes, but only through our support team. You'll need to verify your identity and provide the new payment details. Withdrawals will go to the new account once verified. Changes take effect after a 24-hour security hold to prevent fraud.

One account per person. If we detect duplicate accounts under the same name, phone number or payment method, we'll close all of them and your balance will be forfeited. Each account must be registered with genuine details so we can verify your identity for withdrawals.

Withdrawals are processed after verification, which happens within one to two hours of your request. The transfer time depends on your payment method — JazzCash, Easypaisa and Raast transfers typically complete within minutes once we send them. Bank transfers may take longer depending on your bank.

Contact support immediately with the transaction date and amount. We'll freeze your account while we investigate. If someone else logged in without permission, we can help secure your account and review the transactions. Provide as much detail as you can so we can move quickly.

Yes. If your JazzCash, Easypaisa or Raast deposit failed but your wallet still shows the balance, contact support with your transaction reference. We'll investigate with your payment provider and reverse it if needed. Most issues are resolved the same day.

The same terms apply across all devices. Whether you're on your phone browser, the app, or a desktop computer, your account rules, gameplay and payouts work the same way. You can switch between devices mid-session and pick up where you left off.

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